Chatavise Keywords
Turn Every Brand Touchpoint Into a New SMS Subscriber Instantly.
Chatavise Keywords let home service businesses capture opted-in text message subscribers from anywhere their brand appears, a truck wrap, a yard sign, a social media post, or a seasonal promotion, and automatically trigger the right follow-up the moment someone opts in.
ABOUT KEYWORDS
What a Keyword Is
A keyword is a word or phrase your business creates in Chatavise. When a prospect or customer texts that keyword to your Chatavise phone number, one simple action kicks off everything your business needs behind the scenes.
ABOUT KEYWORDS
What a Keyword Is
A keyword is a word or phrase your business creates in Chatavise. When a prospect or customer texts that keyword to your Chatavise phone number, one simple action kicks off everything your business needs behind the scenes.
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Subscriber is added instantly
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Tagged based on where or how they found you
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Organized into the right customer segment
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Matching workflow starts automatically
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Personalized follow-up is sent immediately
THE FASTEST PATH TO SUBSCRIBE
How the Addition of Tap-to-Join Links and QR Codes Remove Every Barrier to Opting In
The biggest obstacle to growing an SMS subscriber list isn't lack of interest, it's friction. Tap-to-Join Links and QR Codes remove the extra steps, making it as easy as possible for prospects to subscribe wherever they encounter your business.
Tap-to-Join Links
When a prospect clicks a Tap-to-Join Link, their text messaging app opens automatically with the keyword already typed in the message field and your business number already in the To field. All they have to do is hit send.
QR Codes
When tapping a link isn't practical, scanning a QR code may be the best option. Scanning a Chatavise QR code achieves the same result. The text app opens, the keyword is pre-filled, the number is ready, and one tap sends it.
Having multiple easy on-ramps dramatically increases opt-in rates because we are meeting the prospect where they are, on their phone, in the channel they already use, with as little friction between them and opting in as possible.
BUILT FOR MORE THAN JUST OPT-INS
5 Features That Make Keywords Work for Home Service Businesses
Keywords do far more than add subscribers to your list. They give you the flexibility to capture different customer intents, organize every subscriber automatically, trigger the right follow-up, and measure which touchpoints are driving the most engagement.
Customizable Fields That Capture What You Actually Need
Choose exactly what information to collect based on your business and how the form is being used. Collect details like zip code and inquiry so your team has the right context before following up.
Fully Branded to Match Your Business
Customize your form with your logo, colors, messaging, and thank-you page so it feels like a natural extension of your business. Every form looks professional and on-brand.
One-Step or Two-Step Opt-In
Choose between instant one-step opt-in or two-step confirmation based on your business needs. Balance a frictionless experience with stronger subscriber verification.
Automatic Tagging and Workflow Trigger on Submission
The moment a prospect submits a form, Chatavise automatically applies tags and starts the right workflow. Every new lead is organized and followed up with immediately.
Location Assignment for Multi-Location Businesses
Assign each form to a specific location so every submission reaches the right team automatically. Multi-location lead routing works without any manual sorting or reassignment.
ONE PAGE. COUNTLESS OPPORTUNITIES.
Real Use Cases for Home Service Businesses
A Microsite can be used across every stage of the customer journey. From attracting new leads and growing your subscriber list to collecting reviews, generating referrals, and even recruiting new technicians.
Case 1
A lawn care company posts a spring cleanup special on Facebook.
The graphic says "Text SPRING to 470-555-0100." Every person who texts the keyword gets opted in, tagged as a spring promotion lead, and receives an automated message with a booking link immediately. The post runs while the team is in the field. The opt-ins and follow-ups happen without anyone in the office lifting a finger.
Case 1
A lawn care company posts a spring cleanup special on Facebook.
The graphic says "Text SPRING to 470-555-0100." Every person who texts the keyword gets opted in, tagged as a spring promotion lead, and receives an automated message with a booking link immediately. The post runs while the team is in the field. The opt-ins and follow-ups happen without anyone in the office lifting a finger.
Case 2
An HVAC company puts a QR code on every truck.
A neighbor sees the truck parked down the street and scans the code. Their text app opens with the keyword already typed and the business number already in the To field. They hit send, opt in instantly, and receive a welcome message with a link to book a free estimate. The technician never had to say a word.
Case 2
An HVAC company puts a QR code on every truck.
A neighbor sees the truck parked down the street and scans the code. Their text app opens with the keyword already typed and the business number already in the To field. They hit send, opt in instantly, and receive a welcome message with a link to book a free estimate. The technician never had to say a word.
Case 3
A carpet cleaning company runs a seasonal promotion at a home show.
The booth graphic says "Text CLEAN to get 20% off your first appointment." Every lead from the event is captured automatically with their phone number, tagged as a home show lead, and followed up with the same day. No paper sign-up sheets. No manual data entry. No forgetting leads on the drive home.
Case 3
A carpet cleaning company runs a seasonal promotion at a home show.
The booth graphic says "Text CLEAN to get 20% off your first appointment." Every lead from the event is captured automatically with their phone number, tagged as a home show lead, and followed up with the same day. No paper sign-up sheets. No manual data entry. No forgetting leads on the drive home.
Case 4
A plumbing company uses two keywords in the same social media post.
Text ESTIMATE for a free quote. Text EMERGENCY for same-day service. Two different customer intents. Two different tags. Two different automated follow-up sequences. Both captured from one post. The customer who texts ESTIMATE gets a booking link for a scheduled visit. The customer who texts EMERGENCY gets an immediate response workflow that prioritizes their request and gets a team member in touch as fast as possible.
Case 4
A plumbing company uses two keywords in the same social media post.
Text ESTIMATE for a free quote. Text EMERGENCY for same-day service. Two different customer intents. Two different tags. Two different automated follow-up sequences. Both captured from one post. The customer who texts ESTIMATE gets a booking link for a scheduled visit. The customer who texts EMERGENCY gets an immediate response workflow that prioritizes their request and gets a team member in touch as fast as possible.
EVERY TOUCHPOINT COUNTS
Works Everywhere Your Brand Shows Up
Your business already shows up in dozens of places every day. Add a Keyword, Tap-to-Join Link, or QR code to those moments, and every truck, yard sign, social post, and marketing piece becomes an opportunity to grow your SMS subscriber list without adding work for your team.
Always Collecting
Subscriber capture keeps working while your business is out in the field and your marketing is doing its job.
No Extra Work
Once everything is set up, there is nothing for your team to remember or manage.
Built to Scale
Every new marketing touchpoint becomes another opportunity to grow your list.
MORE WAYS TO GROW
Check Out Related Features
Discover additional tools designed to help field service businesses streamline operations, improve customer experience, and drive growth.
Text Subscribers
Keywords are one of the most powerful ways to grow your Text Subscribers list. Every keyword opt-in adds a new, tagged, organized subscriber who is already interested in your business and ready to hear from you.
Tagging
Every keyword opt-in triggers automatic tagging based on the context of that specific keyword. Tags are what turn a growing subscriber list into a smart, segmented audience your business can communicate with intelligently rather than treating everyone the same.
Every Brand Touchpoint Is an Opportunity. Keywords Make Sure You Never Miss One.
Chatavise Keywords make sure every touchpoint works for your business around the clock, automatically capturing subscribers, tagging them accurately, and following up immediately without anyone on your team having to manage it.
Book a demo today and create your first keyword in minutes.
