See All Features
Chatavise is a purpose-built, anti-fluff platform designed for the realities of field service, high job volume, and a reputation that lives and dies on every customer interaction. We are home service obsessed. Automate communication, protect your reputation, and grow without adding staff.
CREATE MORE WAYS TO GROW YOUR BUSINESS
Marketing and Growth Features
The tools that build your subscriber list and put it to work.
Text Blasts
Send Targeted Messages to the Right Segment in Minutes.
Every blast is tracked for delivery, open rates, and responses. And if opt-out rates start creeping up Chatavise automatically pauses the campaign and notifies you before your sender reputation takes a hit.
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Re-engage past customers who haven't booked in a while
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Announce a seasonal service before your competitors do
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Fill open spots on the schedule with one well-timed message to the right group.
Text Blasts
Send Targeted Messages to the Right Segment in Minutes.
Every blast is tracked for delivery, open rates, and responses. And if opt-out rates start creeping up Chatavise automatically pauses the campaign and notifies you before your sender reputation takes a hit.
Text Subscribers
Your SMS List is Only As Powerful As Its Size and Quality.
Chatavise gives home service businesses multiple ways to grow it automatically.
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Warm channel opt-ins happen at peak engagement moments through review invite prompts and survey completion sign-ups.
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Cold channel opt-ins happen through Keywords, Sign Up Forms, QR codes, and Tap-to-Join links placed anywhere your brand shows up.
Every subscriber is automatically tagged and organized from the moment they opt in.
Text Subscribers
Your SMS List is Only As Powerful As Its Size and Quality.
Chatavise gives home service businesses multiple ways to grow it automatically.
Keywords
Capture Subscribers from Anywhere
A keyword is a word or phrase your business creates in Chatavise. When a prospect texts it to your number they are instantly opted in, automatically tagged, and the right workflow fires immediately.
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Every keyword can have multiple QR codes and Tap-to-Join links attached
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Deploy the same keyword across every channel and track each one separately.
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Promotional graphics all become active subscriber capture points around the clock.
Keywords
Capture Subscribers from Anywhere
A keyword is a word or phrase your business creates in Chatavise. When a prospect texts it to your number they are instantly opted in, automatically tagged, and the right workflow fires immediately.
Sign Up Forms
Capture Everything You Need to Follow Up
Customizable forms that capture complete lead profiles including name, phone number, email, address, zip code, and service inquiry.
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Deploy as a standalone link, a website pop-up, or embedded in your Webchat widget.
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Every submission tags the contact, triggers a workflow, and routes the lead to the location.
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Includes a built-in TCPA compliant consent checkbox and the option for one or two-step opt-in confirmation.
Sign Up Forms
Capture Everything You Need to Follow Up
Customizable forms that capture complete lead profiles including name, phone number, email, address, zip code, and service inquiry.
Microsite
One Link. Every Lead Action. Available Anywhere Your Brand Shows Up.
A simple, branded mobile page that puts every important customer action in one place behind a single link or QR code. Leave a review, book an appointment. or sign up for promotions.
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Every button click is tracked back to the specific contact who tapped it, unlike generic microsite tools that only show aggregate click counts.
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That data flows directly into your workflows, tags, and follow-up sequences automatically.
Microsite
One Link. Every Lead Action. Available Anywhere Your Brand Shows Up.
A simple, branded mobile page that puts every important customer action in one place behind a single link or QR code. Leave a review, book an appointment. or sign up for promotions.
Short Links
Trackable, Compact URLs That Fit Naturally in SMS Messages
Every link sent through Chatavise is automatically converted to a tracked Short Link so you always know who clicked what.
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No manual setup required.
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No separate tool to manage.
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Every click becomes an actionable data point rather than an anonymous statistic.
Short Links
Trackable, Compact URLs That Fit Naturally in SMS Messages
Every link sent through Chatavise is automatically converted to a tracked Short Link so you always know who clicked what.
Referrals (Beta)
Turns Satisfied Customers into an Automated Referral Engine
Give every satisfied customer a personalized referral link to share with neighbors, friends, and family. Reward them when someone books.
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Give the new customer an offer to lower the barrier to their first appointment.
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Track every step from referral request sent to link shared to lead submitted to job booked.
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The referral request goes out automatically
Referrals (Beta)
Turns Satisfied Customers into an Automated Referral Engine
Give every satisfied customer a personalized referral link to share with neighbors, friends, and family. Reward them when someone books.
STAY CONNECTED WITHOUT THE MANUAL WORK
Communication Features
The tools that keep every customer informed without manual effort.
TURN CUSTOMER FEEDBACK INTO BETTER PERFORMANCE
Team and Reputation Features
The tools that make customer experience measurable and manageable.
Employee Leaderboard
Real-time technician performance rankings based on actual customer feedback tied to actual jobs. Every review and survey response is automatically attributed to the technician who completed the work.
Employee Leaderboard
Real-time technician performance rankings based on actual customer feedback tied to actual jobs. Every review and survey response is automatically attributed to the technician who completed the work.
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Your top performers see their name at the top.
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Your lower performers get a clear signal about where they stand.
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You get the specific data you need to be constructive rather than vague.
Employee Rewards
A customizable points and rewards system that recognizes technicians for the reviews and survey scores they earn on the job.
Employee Rewards
A customizable points and rewards system that recognizes technicians for the reviews and survey scores they earn on the job.
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You set the prizes.
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The leaderboard makes performance visible.
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Rewards make improving it worth the effort.
Together they raise the baseline of customer experience across your entire operation without any management overhead.
Competitor Tracking
Track your competitors' Google review profiles alongside yours in real time from the day you add them.
Competitor Tracking
Track your competitors' Google review profiles alongside yours in real time from the day you add them.
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See rating, total review count and velocity for every competitor
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Track 2-5 businesses that are competing for the same page
When you can see exactly how your review profile compares to the businesses ranked above you, the goal stops being vague and the strategy becomes specific.
COMMUNICATE WITH CONTEXT
Organization and Intelligence Features
The tools that keep your contact list smart and your communications targeted.
Tagging
Turn a growing contact list into a smart, segmented audience your business can communicate with. Automatically organize every contact based on customer context and details.
Message Variables
Every place in Chatavise where you write a text message supports Message Variables. See the full capability showcase in the Communication Features section above.
The Platform Built for Better Home Service Communication and Automation.
Chatavise is built specifically for home service businesses doing 10 or more jobs a day. Every feature on this page was designed around the realities of field service, high job volume, overwhelmed office teams, and a reputation that depends on every customer interaction going right.