Chatavise Referrals

Your Happiest Customers Are Your Best Sales Team. Are You Letting Them Fuel Your Growth?

Chatavise Referrals turns satisfied home service customers into an automated local referral engine by giving every happy customer a personalized link to share with neighbors, friends, and family, and rewarding them when someone books without anyone from your office having to lift a finger.

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TURN WORD OF MOUTH INTO A SYSTEM

Why Referrals Matter More Than Most Home Service Businesses Realize

Word of mouth has always been one of the most powerful growth channels for home service businesses. Chatavise Referrals turns that passive opportunity into a system that makes referrals easy, rewards the right people, and tracks every result.

Word of mouth is passive It happens when it happens, with no control over when, how often, or whether it happens at all.
Great work doesn't guarantee referrals You do great work, your customer is thrilled, and then you both move on with your day.
The referral gets missed The referral that could have happened doesn't because nobody made it easy to recommend your business at the right moment.

THE NEXT GROWTH ENGINE

This Feature Is Currently in Beta

Referrals is currently available as a Beta feature inside the Leads Suite. Early access clients are already putting it to work. If you want to be among the first home service businesses using automated referrals to grow in addition to whatever other growth engines you already have, this is the right time to get started.

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HOW IT WORKS

Three Parties. Everyone Wins.

A simple referral system that turns satisfied customers into an ongoing source of new business, with rewards and offers handled automatically.

The Referring Customer Gets a Reward

When a satisfied customer refers someone who books a job, they receive a reward you define. The reward is a signal that your business values the relationship and recognizes the effort it takes to put your name behind someone.

The New Customer Gets an Offer

When a referred prospect books their first job, they receive an offer you set up. A trusted recommendation and a first-time offer is one of the most effective conversion combinations available to a home service business.

Your Business Gets a New Customer Without Lifting a Finger

No cold outreach, advertising spend, or manual follow-up but a system that works in the background and delivers new customers as a result of the great work your team is doing.

SATISFACTION INTO SHARED GROWTH

4 Features That Make the Referral System Work

Chatavise makes referrals easy to share, timely to request, and simple to track from the first ask to the booked job.

Personalized Referral Links for Every Customer

Every customer who receives a referral request gets their own unique link. Personalized links ensure the system is always fair and transparent.

The Ask Goes Out at the Right Moment

Sends referral requests right after a customer leaves positive feedback. When satisfaction is highest and they’re most motivated to recommend you.

Three Ways to Share

Customers can share their referral link by text, in a group chat, or via QR code. Chatavise makes it easy to refer your business in whatever way feels most natural.

A Dashboard That Tracks Everything

The referrals dashboard shows every stage of your referral program. See which customers generate the most referrals so you can recognize your best advocates.

CUSTOMIZED FOR EVERY MARKET

Incentives and Offers Are Fully Customizable

Every home service business is different and the rewards that resonate with one customer base may not resonate with another.

Both incentives and offers can vary by location for businesses operating in multiple markets.

Offer control Have complete control over what you offer referring and new customers.

Smart offer rules Establish the right offer and apply it automatically based on where the referral originated.

Set it & forget it Set it up once and the rest is handled without any ongoing management.

MORE WAYS TO GROW

Check Out Related Features

Discover additional tools designed to help field service businesses streamline operations, improve customer experience, and drive growth.

Workflows

Referrals run on the same workflow engine that powers every other automated communication in Chatavise.Everything flows through a workflow that runs automatically so the ask goes to the customer at the right moment.

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Marketing Suite

Access a complete set of tools for staying connected with customers, driving repeat jobs, and generating new business through SMS. If you are already using Marketing Suite, Referrals is the next step for putting your customer base to work as a growth engine.